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Privacy Policy

Protecting your privacy.

We protect your data

We, DeepCloud AG (“DeepCloud”) respect your privacy and protect your personal data according to the applicable data protection laws. This is the DeepCloud Privacy Policy. It is valid for all our websites, including:

with the associated subpages, as well as for our corporate presence on LinkedIn. Access to our website is free, although some of our online services are restricted to certain users and require registration. Our online offers are not aimed at children or the general public. Our websites are structured so that you can visit them without having to disclose any
personal data. When you visit our websites, we ask you for your consent to certain data processing, which you can accept or reject. If you decide to provide us with personal data, we consider it our obligation to handle this personal data very carefully and within the framework of the legal requirements. This Privacy Policy is intended to provide you with
comprehensive information about the data processing performed by us and applies to all data processing by DeepCloud, regardless of whether we receive your personal data online or offline and regardless of the communication channel (such as company website, other company websites on the Internet, by telephone, email, post, or personal contact).

Responsible position

What is personal data?

Our data processing and your data

Your contact information

Transmission of data to selected partners

Offers requiring registration and login

Registration and DeepBox account login

Use of the DeepBox account and the DeepBox Services

The DeepSign service

Details on the use of Matomo

Sending messages

Additional services activated by the user


Commissioned data processing and commissioned service providers

Data processing when using our mobile applications (Apps)

Registration for a Webinar via LIVESTORM


Your application

Recommendations and references

Surveys about our services

Use of the DeepCloud support

Use of our Help Center

Data processing when using our Websites

Automatic Collection of Access Data and Server Log Files

Cookies and Other Technical Means

What Types of Cookies Are There?

Which cookies do our websites use?

Google reCAPTCHA

Newsletter and Contact for Advertising Purposes

Our company page on LinkedIn

Vimeo Videos


Data Processing Within the Scope of our Business Operations, its Purposes, and Legal Basis

Data transmission to foreign countries

Deadlines for the Deletion or Blocking of Data

Data Security

Decisions based on Exclusively Automated Processing, Including Profiling

Applicable Law

Your rights

Amendment to this Privacy Policy, as of April 2023