In 2021, DeepCloud was first certified according to ISO 27001:2013 for the cloud hosting and operation of DeepCloud Services. This certification confirms that we have implemented a structured Information Security Management System (ISMS) to reliably protect data.

In the years that followed, we conducted annual surveillance audits. These audits ensure that the high requirements of the standard are not only met once but maintained over time. In this way, we have continuously developed our ISMS and adapted it to new challenges.

Re-certification According to ISO 27001:2022

In 2024, re-certification took place according to the updated ISO 27001:2022 standard. As part of this process, we changed the certification body to obtain accreditation from the Swiss Accreditation Service (SAS). This step underscores our commitment to ensuring the highest quality and compliance in line with Swiss standards.

A year after re-certification, a two-day surveillance audit was recently conducted. Among other things, the following areas were examined:

• Risk management: Assessment and treatment of security risks.
• Technical and organisational measures: Access controls, encryption, backup strategies.
• Emergency and recovery plans: Ensuring business continuity.
• Training and awareness: Raising employee awareness of information security.
• Documentation and evidence: Completeness and up-to-dateness of all relevant processes.

Added Value for Our Customers

The ISO certification provides significant benefits not only for us but especially for our customers:

• Trust and transparency: Proven high security standards.
• Risk minimisation: Protection of sensitive data against loss or misuse.
• Compliance and legal certainty: Fulfilment of international and local requirements.
• Continuous improvement: Regular audits ensure we always remain up to date.

With ISO 27001 certification and regular audits, we send a clear message: for DeepCloud, information security is not a one-off project but an ongoing process – ensuring the security of our systems and the trust of our customers.

In addition to ISO certification, DeepCloud also complies with ETSI standards and is certified under both ZertES and eIDAS.