DeepID was launched around two and a half years ago. The reason was obvious: qualified digital signatures were becoming increasingly established, but the identification required for them was far from up to date. Verification processes were often not fully digital, expensive, and above all, time-consuming. DeepID set out to radically simplify this process and thereby strengthen the use of electronic signatures. Today, after two and a half years on the market, it is clear how right this step was: thousands of users, hundreds of companies and excellent reviews confirm that a modern, fast and secure solution for digital identification was needed.

Facts & figures – DeepID user data
DeepID is growing rapidly and has been very well received by the market: within just one year, the user base grew by more than 150%. The identification process takes an average of less than five minutes, making onboarding processes significantly faster. DeepID is now one of the fastest-growing identification solutions in Switzerland, demonstrating the strong demand for a simple, secure and digital solution.

Reviews: What customers say
The best confirmation for DeepID comes from the people who use our solution every day. And the feedback is clear: in both app stores, DeepID receives top marks – currently 4.6 out of 5 in the Google Play Store and an impressive 4.8 out of 5 in the Apple App Store. These ratings are well above the average for comparable apps and show that our approach truly resonates with users.

Most frequently praised are the ease of use and the speed of identification. One user put it like this: “The whole ID process is fantastic and such a huge relief!” Another highlighted the user-friendliness: “Great usability and UX – the app is fun to use.”
Of course, there are also critical voices, for example about certain process steps or the complexity of specific workflows. But this kind of feedback is valuable: it helps us to continuously improve DeepID and align it even more closely with the needs of our customers. After all, the goal is clear: an identification solution that is not only secure and legally compliant, but also a pleasure to use.

Comparison: DeepID vs Mobile ID & SwissID
A factual look at the differences shows why so many users prefer DeepID. While Mobile ID and SwissID are frequently criticised in the app stores for complicated processes, receiving ratings in the range of 1.7–2.8, DeepID convinces with top scores of 4.6–4.8.

	Google Play Store	Apple App Store
DeepID	4,6	4,8
MobileID	2,5	2,8
SwissID	1,7	2,1

Conclusion – Why DeepID is the top-rated app
The excellent app store ratings clearly show that users are not just satisfied, but genuinely happy. One reason for this is the straightforward design: DeepID is so intuitive that identification can be completed without unnecessary detours. At the same time, customer support ensures that questions or concerns are resolved quickly. Identification requests are reviewed swiftly and, if everything is in order, approved without delay.

Learn more about DeepID