Many businesses and public entities still rely on traditional, labor-intensive methods for handling large volumes of documents, leading to inefficiencies and high operational costs (source: ETH Zürich).

In the business and accounting sectors, AI-driven solutions are gradually being integrated into financial processes, with automated invoice processing, compliance verification, and data extraction becoming key areas of focus. Similarly, Swiss public administrations are beginning to implement AI to enhance the quality of their service, reduce administrative burdens, and improve data accuracy. The city administration of Rapperswil-Jona and large enterprises like BKW Building Solutions have successfully leveraged AI-powered automation, setting an example for other organisations.

The city administration of Rapperswil-Jona faced challenges in managing its accounts payable processes. With thousands of invoices and financial documents processed annually, manual handling led to inefficiencies and errors. By integrating DeepO’s data capture AI, the administration was able to optimize the processing of approximately 28,000 documents per year. This automation significantly reduced manual effort, improved accuracy, and streamlined financial workflows, ultimately enhancing public service efficiency.

BKW Building Solutions, a leading player in the Swiss construction and energy sector, processes around 350,000 accounts payable documents per year. Manual document handling was a major bottleneck, consuming valuable working hours. By implementing DeepO in conjunction with DeepBox, a solution for document sharing, the company automated the processing of 40,000 documents in a pilot phase, achieving significant efficiency gains. The broader implementation of this AI solution has the potential to save up to an estimated 10,000 working hours annually, allowing BKW to allocate resources more effectively and enhance overall productivity.

The adoption of AI in document management is set to grow steadily in Switzerland, with businesses and public institutions recognising its potential to drive efficiency and innovation. As AI technology evolves, Swiss organisations should embrace intelligent automation solutions to stay competitive and meet the increasing demands of digital transformation.

DeepO’s success in improving document workflows for both public administration and private enterprises highlights the transformative power of AI. By fully leveraging AI-driven solutions, Switzerland can enhance productivity across sectors, reduce administrative inefficiencies, and ensure a more agile future for document management.